payment issue

[mr lenny]

How long does it take admin to check payments have paid but my account still reads free yet i have paid with PayPal which should be automatic,,FRUSTRATED

[l'andorrà]

@mr-lenny Sadly this is a common feature in fxDreema. If you let know that the admin will give you additional days to cover the gap. Just let him know asap.

[fxDreema]

It's not very common with PayPal, but it happens. They put some payments on HOLD for 24 hours. For this one I have a description that says:

Held Date : 25 December 2021 Release Date : 26 December 2021 We’re taking a closer look at this payment. It’s required for some payments and normally takes up to 3 business days. Don’t ship until we tell you it’s ok.
(I don't know how to properly put a quote)

Sometimes if I see this quickly, I just give the person 1-2 days for free until the payment is completed. But PayPal works most of the time, so I'm not actively looking for these rare occasions.

[fxDreema]

I will use this topic for a question. Now the prices on the website are in EUR and I wonder, what was the conversion rate for someone who had only USD and paid lately?

[mr lenny]

@fxdreema why cant you put it in usd please paypal sucks with conversion

[fxDreema]

@mr-lenny I think I will. It seems that the way is to have multi-currency bank accounts and to accept payments at least in USD and EUR. It's a little bit strange, but...

I know that conversion sucks. After all, PayPal sucked me with bad conversion rates in the whole past. The conversion is either on my side, or on the side of the people who are paying.

[l'andorrà]

@fxdreema You can try a wise.com account. They offer multicurrency accountsin EUR and USD and comissions are reasonable.