I'm sorry. Website was hacked. It's my fault.
-
I made a purchase a month or 2 ago, but can't remember the payment method I used. I usually pay by credit card - in that event, is my credit card info compromised too?
-
@fxdreema aware
-
@purityokoli This is a fake number, I wrote something so it's not 0 or whatever. As I said multiple times already, currently everyone can work with all the functionality of the EA builder.
-
I am very sorry about what happened. I trust that you will solve it soon.
He had many projects in the history. Luckily I downloaded a few in mql5, but now I can't load them. The website gives an error.
Let's be patient until you solve.
I love FxDreema. much encouragement. -
I can now upload my projects and a new history is being generated in my profile.
-
Is any personal data, e-mails, password of fxdreema leaked ???
-
Maybe there should be a sticky FAQ thread... What happened, how to get projects back, how long its free, did they get personal data
-
@ontradingx I can't cry...I only feel pain
-
apologies for the bad experience everyone.@fxDreema team,,,we will continue suporting you.
-
So I had my three month subscription and I also have the transaction proof but I hope you recover them all soon. But a quick question , So does this free version that you open have restriction of how many blocks we can use ? or we can use as premium ?
Thanks, and don’t worry you got this and we are on your side.
-
@yyaanniicckk said in I'm sorry. Website was hacked. It's my fault.:
Is any personal data, e-mails, password of fxdreema leaked ???
In the payments history collection there were emails, names, addresses and the payments data. In the forum database - usernames, emails, posts and whatever a forum contains. Passwords are encrypted.
-
@samijan It's currently without restrictions, so that anyone who is paid is not restricted. At the moment I don't know who are paid and who are not, so this is what I can do - to allow everyone to work for free for a while. I was a little bit worried that this may lead to some server overload, but for now it looks fine.
-
@fxdreema ok hopefully no spam
-
@fxdreema Thanks alot , Wish you more strenght and Thanks for your usual support.
-
Ok, I imported PayPal's payments history for everyone registered until 3 July.
-
i paid for min in crypto back in June/July last year. As i paid for the yearly. then there was a bug which converted my mt5 project to mt4 and I was given extra couple of months. last time i remember the amount of days I had left was approx. 265 days. however I'm trying to work out where i sent the crypto payment from.
-
@nicholas86 offline version is not the best choice to maintain and manage platform, database, clients, updates, etc. As per connection interruptions: they tend to happen if user has too many blocks on the project+making changes too fast for the server to respond. It's a kind of server or host provider bandwidth/latency issue. Best practice here is to keep the operations one at a time to not get this error. Eventually, if error received, I switch to VPN for 5-10 minutes and continue working as usual. After a while, user can turn the VPN off to connect to the platform directly. Hope that will help cc @fxDreema
-
@fxdreema I trust you guys to do your best, sorry about the lost
-
@fxdreema so what do I do now?
I can send you proof of payment
-
I can't find build button or anywhere to import my file for continuation