I found a bug that is very problematic when someone has slow connection to the website. When downloading a file, we know that "Processing" appears up there and in background the file is downloading. However, if the download fails, then the following clicks on the export buttons are not registered, the website stops communicating with the server at all. So it's very likely that a person with slow connection with the website is fooled by this bug, thinking that he is trying to download files, but actually downloading nothing. The quick fix is to reload the page and try again, but if the connection is slow anyway, who will want to reload all the time.
At the end of the day, I think the problem is a mix of issues. Something is probably wrong with the internet connection between Thailand and Europe, then many users of fxdreema are from Thailand at the moment, and then this bug.
I will try to see what can I do about the bug, and about working with the website when the connection with it is slow.